Privacy Policy
Last updated: April 2026
Propane Tank Traders (“we,” “us,” or “our”) operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of our site.
Information We Collect
We collect information you provide directly to us when you place an order, create an account, contact us, or subscribe to our email list. This includes your name, email address, mailing address, phone number, and payment information.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order status, shipping updates, and delivery
- To send promotional communications (only with your consent)
- To improve our website and customer service
- To comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments (Stripe, PayPal), and delivering orders — all of whom are required to keep your information confidential.
Payment Security
All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store full credit card numbers on our servers.
Cookies
We use cookies to enhance your browsing experience, remember your cart contents, and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly without them.
Data Retention
We retain your personal data for as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes. Order records are typically retained for 7 years for accounting purposes.
Your Rights
You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at sales@propanetanktraders.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at sales@propanetanktraders.com or call us at (888) 555-7300.
Your Privacy Rights (CCPA & GDPR)
Depending on where you live, you may have additional rights regarding your personal data:
California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to: (1) know what personal information we collect, use, disclose, and sell; (2) request deletion of your personal information; (3) opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at sales@propanetanktraders.com.
EEA / UK Residents (GDPR)
If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) including: the right of access, rectification, erasure (“right to be forgotten”), restriction of processing, data portability, and the right to object. Our legal basis for processing is primarily contract performance (fulfilling your order) and legitimate interests. To exercise any GDPR right, contact us at sales@propanetanktraders.com. You also have the right to lodge a complaint with your local supervisory authority.
All Users
To make any privacy-related request, email us at sales@propanetanktraders.com with “Privacy Request” in the subject line. We will respond within 30 days.